Quick summary

DetailValue
Grace period (interest)~25 days after statement (credit cards and Pay Over Time balances)
Late feeUp to $40
Penalty APRUp to 29.99% (varies by account; applies to credit cards and to charge-card Pay Over Time balances)
Credit reportingSays it reports[1]
Account restrictionCredit cards: typically 30–60 days past due (industry-typical timing, not published in the agreement). Charge cards: the Pay In Full balance is past due immediately on a missed payment; the agreement sets no fixed day count for restricting the account
Account closure / charge-offTypically ~180 days past due (standard credit-card charge-off timing industry-wide; not a figure Amex's cardmember agreements publish)
Source checkedSeptember 2026

American Express has two product types

Amex offers two different products that behave differently for non-payment, but the difference is narrower than "no balance vs. revolving balance." Many Amex charge cards (Platinum included) carry a Pay Over Time feature that lets eligible charges revolve, with a real minimum payment.

1. Charge cards (e.g., American Express Green, Gold, Platinum)

  • The Pay In Full balance covers new purchases and fees not moved into Pay Over Time. It is due in full each month; there is no minimum payment on this portion, and it becomes past due immediately if unpaid
  • If the card has Pay Over Time enabled, that balance revolves like a credit card balance and carries a Minimum Payment Due. That minimum is the highest of $40, 2% of the Pay Over Time balance, or a tiered percentage of it[2]
  • So a charge card balance enrolled in Pay Over Time does not go delinquent all at once: the Pay In Full portion is immediately past due, while the Pay Over Time portion follows its Minimum Due, like a revolving balance

2. Credit cards (e.g., Blue Cash Everyday, Blue Cash Preferred, Amex EveryDay, Cash Magnet)

  • Revolving credit. A minimum payment is acceptable, and the balance carries forward[1]
  • Standard credit card rules apply

Full index of agreements: American Express Cardmember Agreements, an index of Consumer and Small Business Card agreements[3]


Late fees

American Express applies a late fee of up to $40 when the minimum payment (credit cards) or full statement balance (charge cards) is not received by the due date.

Per CARD Act rules, the first late fee in a 6-month period is typically capped lower.


Penalty APR

For Amex credit cards, a penalty APR (variable, capped at 29.99%) may apply if you miss the Minimum Payment Due or have a payment returned. The penalty APR remains in effect for at least 6 months of on-time payments before Amex reviews it.

For Amex charge cards with Pay Over Time, the same kind of penalty APR can apply to new transactions added to the Pay Over Time balance, under the same trigger and 6-month review. The Platinum Card's agreement, for example, caps its penalty APR at 29.99%[2] . The Pay In Full balance itself carries no APR because it's due in full each month. Late fees and returned-payment fees still apply immediately, whichever balance is affected.


Account actions for charge cards and credit cards

The milestones below follow the same 30/60/90/180-day industry convention discussed under Credit reporting, not a schedule Amex's cardmember agreements publish.

Charge cards:

  1. Missed payment: Late fee applied (up to $40); the Pay In Full portion becomes past due immediately, while any Pay Over Time balance follows its own Minimum Due like a revolving balance
  2. ~30 days past due: Typically reported as 30-day late to credit bureaus
  3. ~60+ days past due and beyond: Amex's agreement lets it suspend charging ability or cancel the account "at any time and for any reason" once the account is in default (which includes missing a payment). It does not publish a specific day count for doing so

Credit cards:

  1. ~30 days past due: the late fee has already applied since the missed due date; the payment can now be reported to the credit bureaus as 30 days late
  2. ~60 days past due: Penalty APR may be applied; account may be restricted
  3. ~90–120 days past due: Account may be closed by Amex
  4. ~180 days past due: Account charged off; the debt can then be sold or passed to a debt collector

Credit reporting

What American Express says: American Express's cardmember agreement says: "You agree that we will give information about the Account to credit reporting agencies. We will tell a credit reporting agency if you fail to comply with the terms of this Agreement."[1]

The agreement doesn't give a day-by-day schedule. The usual pattern comes from two things explained below: the bureaus' payment-status codes start at 30 days late and step up in 30-day increments,[4] and the federal bank charge-off policy, which covers banks and thrifts, expects an open-end account such as a credit card to be charged off once it is 180 days past due.[5]

What federal law actually sets

Reporting to the credit bureaus is optional. The CFPB puts it plainly: "Reporting to credit bureaus and other consumer reporting agencies by creditors is voluntary and historically has been. Not all creditors report information about their borrowers."[6]: p. 15 The Fair Credit Reporting Act's rules for the companies that do report cover accuracy, disputes and dates. They don't set a minimum number of days late before an account can be reported.[7]: (a)

The "30 days late" figure you see everywhere comes from the data format, not from a law. Most furnishers send data to the bureaus in Metro 2, which reports "the level of delinquency such as 30-59 days past due, 60-89 days past due, and up to 180 days or more past due."[6]: pp. 3, 16 Experian's list of payment-status codes has no code for anything less than 30 days late: the late codes start at "Account 30 days past due date" and go up in 30-day steps to 180.[4] So a payment 10 or 20 days late has no late code to be reported under, though a late fee can still apply.

A third-party debt collector can't report a debt until it has either spoken to you about it in person or by phone, or mailed or electronically sent you a message about it and waited "a reasonable period of time to receive a notice of undeliverability."[8]: (a)(1)

Charge-off

A charge-off is the lender writing the balance off its books as a loss. It isn't the lender giving up: the federal bank policy that sets charge-off timing says the write-off "does not mean that the asset has absolutely no recovery or salvage value."[5] That policy also sets the timing, for banks and thrifts only: "Closed-end retail loans that become past due 120 cumulative days and open-end retail loans that become past due 180 cumulative days from the contractual due date should be classified loss and charged off." Closed-end means a loan with a fixed schedule, such as an installment loan; open-end means a revolving line, such as a credit card. Credit unions are outside it. Their regulator, the NCUA, "does not plan to adopt the Uniform Policy at this time."[9] It doesn't apply to phone, cable, streaming, insurance or utility companies either, because none of them is a bank. When one of those companies writes off a balance, the timing is its own.

How long it can stay on a report

For an account placed for collection or charged off, the Fair Credit Reporting Act's seven-year limit doesn't start on the day you fell behind. It starts 180 days later: the seven years begin "upon the expiration of the 180-day period beginning on the date of the commencement of the delinquency which immediately preceded the collection activity, charge to profit and loss, or similar action."[10]: (c)(1) That makes it about seven and a half years from the first missed payment. Paying the balance later doesn't restart or shorten that clock. Whoever reports a collection or charge-off must also tell the bureau "the month and year of the commencement of the delinquency", within 90 days of reporting it, and a collector who later reports the same account complies by reporting "the same date of delinquency as that provided by the creditor".[7]: (a)(5) A late payment that never goes to collection or charge-off falls under a separate catch-all, "any other adverse item of information", which also runs seven years but names no start date.[10]: (a)(5)

Direct reporting vs. collections

A company can report an account it still owns, or it can hand or sell the account to a collection agency, which then reports under its own name. The two can show up as separate items on your report for the same bill, and "consumers generally are not required to be notified when debt is sold or assigned to a collection agency."[6]: p. 30 Which of the two you're dealing with decides which rights apply. The Fair Debt Collection Practices Act covers people collecting debts owed to someone else, and it excludes a creditor's own staff "while, in the name of the creditor, collecting debts for such creditor." A creditor that collects under a different name is covered, though: the law "includes any creditor who, in the process of collecting his own debts, uses any name other than his own which would indicate that a third person is collecting or attempting to collect such debts."[11]: (6)

If the account reaches collections

A debt collector must send you validation information (what you owe, to whom, and how to dispute it) in its first communication or "within five days of that initial communication".[12]: (a)(1) If you dispute the debt in writing within 30 days, the collector "shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt" and mails it to you.[13]: (b) Disputing the credit report itself is a separate process. A bureau that gets your dispute must, "free of charge, conduct a reasonable reinvestigation" within 30 days (up to 45 if you send more information during that time),[14]: (a)(1) and the company that reported the item must investigate and then modify, delete or block anything it finds inaccurate, incomplete or unverifiable.[7]: (b)

This section describes federal law and industry practice in general terms. It doesn't cover state law, which can add protections, and it isn't legal advice. It describes a company's own policy only where that company is quoted above. See the disclaimer.


Frequently asked questions

What is "Pay Over Time" for Amex charge cards? Pay Over Time is an Amex feature that lets you carry eligible charges from your charge card past the due date as a revolving balance (with interest). Enrolling in Pay Over Time can be a way to manage cash flow on a charge card, but it doesn't eliminate the requirement to make at least a minimum payment.

Will Amex waive a late fee? Yes. Amex customer service has discretion to waive a single late fee, especially for cardmembers with a strong payment history. Calling promptly after a missed payment improves your chances.

Does Amex offer hardship programs? Yes. American Express offers a Financial Hardship Program for cardmembers facing financial difficulty. The program may include reduced minimum payments, lower interest rates, and fee waivers. Call the number on the back of your card to discuss options.


Source checked September 2026, against the Platinum Card (charge card) and Amex EveryDay (credit card) cardmember agreements, each dated 06/30/2026. This page is not affiliated with or endorsed by American Express. See our disclaimer.

References

  1. ^ American Express: Amex EveryDay Cardmember Agreement (June 30, 2026) (accessed 2026-09-24)
  2. ^ American Express Platinum Card Cardmember Agreement (charge card) (accessed 2026-09-22)
  3. ^ American Express Cardmember Agreements: index of Consumer and Small Business Card agreements (accessed 2026-09-22)
  4. ^ Experian: Glossary of Account Conditions and Payment Status, Version 7 (accessed 2026-09-24)
  5. ^ FFIEC: Uniform Retail Credit Classification and Account Management Policy (Federal Reserve) (accessed 2026-09-24)
  6. ^ CFPB: Key Dimensions and Processes in the U.S. Credit Reporting System (December 2012) (accessed 2026-09-24)
  7. ^ 15 U.S.C. § 1681s-2: Responsibilities of furnishers of information to consumer reporting agencies (accessed 2026-09-24)
  8. ^ 12 CFR 1006.30: Other prohibited practices (Regulation F) (accessed 2026-09-24)
  9. ^ 65 FR 36903: Uniform Retail Credit Classification and Account Management Policy (June 12, 2000) (accessed 2026-09-24)
  10. ^ 15 U.S.C. § 1681c: Requirements relating to information contained in consumer reports (accessed 2026-09-24)
  11. ^ 15 U.S.C. § 1692a: Definitions (Fair Debt Collection Practices Act) (accessed 2026-09-24)
  12. ^ 12 CFR 1006.34: Notice for validation of debts (Regulation F) (accessed 2026-09-24)
  13. ^ 15 U.S.C. § 1692g: Validation of debts (accessed 2026-09-24)
  14. ^ 15 U.S.C. § 1681i: Procedure in case of disputed accuracy (accessed 2026-09-24)